Terms and Conditions
- Introduction
- Welcome to LuckyVoyage, the premier destination for cruise enthusiasts seeking the excitement of onboard casinos. These Terms and Conditions outline the rules and regulations for using our services and participating in our offerings. By accessing our website or booking a cruise with us, you agree to comply with these terms.
- Acceptance of Terms
- By using the Lucky Cruisewebsite and services, you acknowledge that you have read and understood these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. We reserve the right to modify these terms at any time, and your continued use of our services after such changes indicates your acceptance of the revised terms.
- Eligibility
- To use our services, you must be at least 21 years old, as per the legal gambling age in most jurisdictions. By booking a cruise, you confirm that you meet this age requirement. We may request proof of age at any time, and failure to provide satisfactory evidence may result in cancellation of your booking without a refund.
- Booking and Payment
- All bookings made through the Lucky Cruisewebsite are subject to availability. Full payment is required at the time of booking unless otherwise stated. Accepted payment methods include credit cards, debit cards, and other electronic payment options. Upon successful payment, you will receive a confirmation email containing your booking details.
- Cancellation Policy
- We understand that plans can change. However, cancellations must be requested in writing and are subject to our cancellation policy. A cancellation fee will apply based on the time of cancellation relative to the departure date. Please refer to our website for detailed cancellation fees and processes.
- Onboard Casino Rules
- The onboard casino at Lucky Cruiseadheres to strict regulations to ensure a fair gaming environment. Guests must comply with all casino rules and regulations, which may include age verification and behavior standards. Violations may result in expulsion from the casino and potential legal action.
- Responsible Gambling
- At LuckyVoyage, we promote responsible gambling. We encourage all guests to play within their means and to seek help if they experience difficulties with gambling. Information on responsible gambling practices and support resources will be available onboard.
- Liability Limitations
- Lucky Cruiseis not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law. This includes, but is not limited to, damages resulting from delays, cancellations, or other issues beyond our control.
- Health and Safety
- The health and safety of our guests is our top priority. We adhere to all applicable laws and regulations concerning health and safety on our cruises. Guests are required to comply with safety instructions from our crew, including emergency procedures in case of an incident.
- Personal Conduct
- Guests are expected to conduct themselves in a manner that does not disrupt the enjoyment of others. Lucky Cruisereserves the right to refuse service to anyone whose behavior is deemed inappropriate or offensive. This may include but is not limited to harassment, excessive intoxication, or violation of company policies.
- Intellectual Property
- All content on the Lucky Cruisewebsite, including text, graphics, and logos, is the property of Lucky Cruiseand is protected by copyright laws. Unauthorized use of our content is prohibited and may result in legal action.
- Privacy Policy
- Your privacy is important to us. Our privacy policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information in accordance with our privacy policy.
- Feedback and Complaints
- We value your feedback. If you have any comments or complaints about your experience with LuckyVoyage, please contact us through the channels provided on our website. We will address your concerns promptly and to the best of our ability.